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Returns

We don't ever want you to regret your purchase with Hero SUP.  

If you are not 100% satisfied with what you have purchased from HeroSUP.ca, return it within 30 days of purchase for a full 100% refund of the original purchase price.

Purchaser is responsible for the cost of return shipping via FedEx or UPS.

Please keep your original invoice for returns.

Note: We do not accept returns on used products. All returns must be in original packaging. Otherwise a 10% restocking fee will apply.

To initiate a return please send us an email with your order # to support@herosup.ca.

The refund less restocking fee (if applicable) will be applied once the item(s) are received at our warehouse.  Please allow 2-5 business days for the credit to appear on your statement.